We have the answers to our most frequently asked questions below. Our Help Centre is the fastest way to get answers to common questions.
We accept payment via Visa, Visa Debit, Mastercard and PayPal.
Please note that we do not accept payment by American Express or cheques.
All our products are made to order which means we are unable to offer next day delivery.
We will be happy to discuss your requirements and work out an appropriate discount.
Phone: 0115 838 6175 Email: info@picturethepast.org.uk
Yes we do, please call or email us and tell us what you would like to order and where you want it delivered to. We can provide a postage quote for you.
We offer a range of image licensing options on many of the images listed on Picture the Past. Prices vary depending on use. You can use the image use selector on each photo to receive an instant quote.
Once you have purchased an image you can access your download:
Please visit our 'How to submit an image' information page.
Art prints and posters are rolled in protective wrapping and shipped in a cardboard tube.
Framed prints are wrapped in protective packaging and shipped in sturdy box to protect it during transit.
We make your framed print to order. Please allow up to 14 days for your print to be dispatched.
You can contact us by phone or email. Our offices are open Monday to Friday from 9am to 5:30pm (excluding UK Bank Holidays).
Phone: 0115 838 6175 Email: info@picturethepast
Many of the images on Picture the Past are very old. They will not have the clarity of modern digital photos and may have faded over time. We do our best to clean up images when they are scanned but it should be expected that there can be flaws and fading beyond our control.